![]() This will minimize multiple people in the waiting rooms at one time. This will allow you to wait in your car until the technician has a room for you. On the day of your visit, to do a self-check in. Before your appointment, make sure your information is up to date. We encourage sign up for the patient portal.We would like for you to be aware of the following recommendations to ensure your visit with us is as safe as possible. Please keep in mind that we care for many patients with compromised immune systems and patients who may not have been vaccinated, therefore, MASKS MUST STILL BE WORN WHILE WITHIN OUR OFFICE per CDC guidelines for healthcare facilities even for those are have been fully vaccinated. ![]() These new guidelines, however, does not apply to healthcare facilities. Many of you have heard the exciting and hopeful news from the CDC regarding activities that can be resumed for fully vaccinated individuals. ![]() Our physicians are closely monitoring clinical guidelines from the Centers for Disease Control (CDC), the Illinois Department of Public Health, and the American Academy of Ophthalmology (AAO). We greatly appreciate your consideration. Your adherence and attention to our precautions have made a big impact on our staff, providers, and (most importantly) our patients. I SAID I NEEDED TO LEAVE TO GO TO WORK AT 2:00, FINALLY AND LUCKILY BY THE TIME HE CAME TO DO MY SURGERY I WAS STILL NUMB AND THE PROCEDURE WAS NOT AS PAINFUL AND THE FIRST, I FEEL HE WASTES TIME, IS INCONSIDERATE TO HIS STAFF AND OTHER PATIENTS, I NO LONGER WANT TO BE AFFILLIATED WITH HIM IN ANY WAY.We would like to sincerely thank you for respecting our Covid-19 protocol. ON TUESDAY 9/22/15 I WENT TO THE CHILLICOTHE OFFICE TO GET MY RIGHT EYE LAZERED, MY APPT WAS 11:10, I HEARD NURSES TALKING THAT HE WAS IN THE BREAKROOM EATING LUNCH AND WATCHING T.V. COULS ACCESS MY TORN RETINA, HE CAME IN STARTED LOOKING AT MY LEFT EYE, SAID THERE WAS A TEAR, CHECKED MY RIGHT EYE STATED THERE WAS A TEAR THERE, I GET SENT TO A WAITING AREA OF 30-40 PEOPLE WITH 2 DRS., IT WAS AFTER 12:00 THAT I FINALLY GOT IN TO SEE THE DR TO DO MY LAZER EYE TREATMENT TO REPAIR TORN RETINA, MY LEFT EYE WAS GIVEN A NUMBING TREATMENT I SAT THERE WAITING IN THE CHAIR FOR THE DR MEANWHILE MY EYE IS STARTING TO GET FEELING BACK, I SAT AND SAT THERE WAITING, I NEEDED TO CALL OFF WORK, I GOT UP AND ASKED THE NURSE TO USE THE PHONE AND WHEN I STODD THERE IN THE DORRWAY THE DR WAS OUT CONVERSING AND LAUGHING WITH OTHER STAFF, I MADE MY PHONE CALL, NOW FINALLY AT 2:00 DR COMES IN AND DOES THE LAZER EYE TREATMENT, I NOTICED THAT THE PAIN WAS ALMOST UNBEARABLE AT THE TIME, HE TOLD THE NURSE TO HOLD MY HEAD UP AGAINST THE LAZER MACHINE SO HE COULD KEEP ZAPPING IT, FINALLY AT 2:45 I WAS ALLOWED TO LEAVE. kLISOVEK MY APPOINTMENT WAS 10:30, FINALLY AT 11:15 I GO BACK TO THE OFFICE TO GET MY EYE DIALATED SO THE DR. They stated they would send an email within 24 hours with codes and directions to get into the patient portal, do you think I received this email - NO Guess what, traveled all the way to Cleveland and do you think the records were there? NO - At the time of the call, I also asked to get into the patient portal, in the event that this would happens. I was able to leave her a voicemail stating I needed to get those records over to Cleveland Clinic asap as my mothers appointment was the next day. Well, the lady that was in charge of this had been on vacation for a week (I guess no one takes over her duties when she leaves) she just got back that day. The day before her appointment, I called the office to make sure this was done. ![]() THEN, because of the three cancellations, I made an appointment for her at the Cleveland Eye Clinic, I faxed the request to have her records faxed there one week in advance. One time she went, and the her appointment had been canceled by a postcard we never received. I know, for some patients, that would really hurt their possibilities of their condition worsening. That however, is not, the worst of it, they have cancelled her appointment three months in a row. There are so many patients there it reminds me of some type of factory. Each time, we go the wait is 3 to 4 hours long. ![]() I have taken my mother to this place many times. ![]()
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